Seiko Nautilus Mod ‘Steel Black Dial’ 40

Hello,
We’re sorry to hear that you weren’t satisfied with the quality of the watch or the box. We’re not sure which item you’re referring to specifically, but our watch boxes are designed to protect the watches during shipping and handling, which they are intended to do.

We also understand that you wanted to cancel your order 3 days after. However, cancellations can only be accepted within 24 hours of the order being placed. After that time, our return policy applies.

You could have reached out to us regarding the return as well, and we would have been happy to assist you. We do have a return policy, so the statement in your review that we “don’t accept returns” is misleading. We’re always willing to work with our customers when they contact us and give us the opportunity to resolve an issue.

Unfortunately, without communication from you, we don’t have an opportunity to make things right. We encourage you to reach out to us directly if you’d still like assistance with your order.